EHR IT Services

As the practice of medicine continues to move further and further into the digital world, medical providers are faced with an increasing need for Information Technology (IT) support.

Have you ever called your IT support provider, only to be told the problem lies with your EHR application? Then you call your Electronic Health Records (EHR) vendor, and they tell you the problem lies with your network or computers and they don’t support that?

At Medical Practice Partners, we solve this dilemma by employing an IT help desk that supports our EHR help desk. Whether you need a onetime technology assessment or ongoing support, our IT staff is uniquely positioned to meet your technical challenges. Our fixed-fee managed services offering includes:

• Centralized patch management and updates
• 24×7 critical services monitoring
• Installation, management, and updating for anti-virus, spam and spyware/malware protection software
• Remote login capability (vs. onsite service calls) for faster, more efficient diagnosis and troubleshooting
• Preventive maintenance