Revenue Cycle Management

We work in an ever changing environment with healthcare reform, declining reimbursement rates, a complex multiple payer system and new health plan offerings introduced each year. Patients are confused about their benefit plans. We have the team and services that can help you help your patients.

Full End to End Monthly Reporting

Define Your EHR Needs
Objectively evaluate and compare Total Cost of Ownership “TCO” of a fully functioning/data exchanging EHR. Analyze technology needs and develop solutions to meet your hardware, telecom, and data management goals.

Revenue Cycle Management Audit

Today more than ever, managing a practice is not just about caring for your patients – it’s also about running a successful business. If you lack efficiency, your quality of service will ultimately suffer. To thrive, you need to make informed decisions, but this can be a challenge. As the saying goes, “You don’t know what you don’t know.” This audit should help you figure out key performance indicators, and how to best evaluate your practice.

Revenue Cycle Management Explained

Setup and Training

MPP assists with PM database setup and start to finish training for your in-house staff. We develop workflow and completely customize your system setup.

Billing

MPP offers a full menu of services with managing client revenue cycles. The services include charge entry, daily claims transmissions, payment posting, denial and unpaid claims management along with full tracking of client’s Accounts Receivables.

Customer Service

MPP has an in-house customer service staff that act as a liaison between the patient, office, and insurance company. Our staff also processes and transmits self-pay statements and handles additional programs that we offer such as on-line bill pay for patients.
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Collections

MPP assists with PM database setup and start to finish training for your in-house staff. We develop workflow and completely customize your system setup.

Billing

MPP has a two-stage collections process. Our in-house collection staff work to settle patient balances directly with the patient, and if necessary, we also have a third party agency that we work very closely with and have for years.

 

Additional Services

MPP offers services such as Coding Education and Training to Providers, we assist with Vendor interfaces, and we can also develop customized reports to name a few.

 

Count Down to ICD-10

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Need Help with ICD-10?

Medical Practice Partners offers a range of ICD-10 (CM and PCS) consulting services, including an ICD-10 Documentation and Revenue Risk Assessment as well as skills assessments, training and education for all user levels and ongoing performance analysis.

The High Potential of  Proper
Revenue Cycle Management

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Low Potential

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Helping you collect every last dollar due

What Our Customers Are Saying

Don’t just take it from us, let our customers do the talking!

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Luke Chapman

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Luke Chapman

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Luke Chapman

The High Cost of Low Customer Service

When patients call their doctor’s office, the last thing they want to deal with is a cranky receptionist on the other end. Or, just as bad, be stuck on hold. In fact, a study from Frost & Sullivan Research found that being on hold for an extended period of time is one of the top reasons cited for patient dissatisfaction.

A health care call center helps ensure that every patient is set on a positive path. Patients today have options. They can always find another provider. That’s why, on the phone, every interaction must be perfect. If patients have an urgent need, they should get an appointment the same day. A quality call center will work with patients to make sure their experience is positive. Every phone call is important. Companies who fail to train well could deliver bad service, where an agent is rude or lacks the level of sympathy, empathy or professionalism that patients expect.

Time Saving Templates

Much of what can be said about handwritten prescriptions can also be said about handwritten office notes. In spite of the fact that this clinician used a template, the handwriting is illegible and the document cannot be electronically shared or stored. Almost every industry is now computerized and digitized for rapid data retrieval and trend analysis. Look at the stock market or companies like Walmart or Federal Express. Why not the field of medicine?

Allscripts

2013 Best in KLAS Report

Allscripts EPSi is a fully integrated, web-based solution that can load and process data from virtually any healthcare software system. It features integrated analytics, budgeting and knowledge-based decision support and brings together major components of financial management, to help strategically manage the financial needs of healthcare organizations.

We want you to do what you do best. Let's connect so we can do the rest.

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